BT pledges to improve ‘damaged credibility’

The credibility of BT’s management has been “damaged” by its disappointing first-quarter results, according to the head of the company’s retail division

• Pitch battle starts as BT eyes BSkyB’s net gains
• BT begins trials on web browsing habits

Best Buy and Carphone link up

The leading US electronics retailer and the UK’s largest mobile phone seller are looking to steal market share from existing industry players and secure another decade of growth, with plans for 200 stores in Europe by 2013

Carphone outlines Best Buy expansion plan

Carphone Warehouse outlined an initial £90m investment plan for its joint venture with Best Buy of the US to build a European chain of shops selling consumer electronics goods under the Best Buy name

Pitch battle starts as BT eyes BSkyB’s net gains

The head of BT’s retail division is candid enough to admit he is a customer of BSkyB, the satellite television operator

Telefónica sticks by guidance for growth

The Spanish telecoms group affirms its 2008 outlook to reassure investors that it will not be knocked off-course by the economic downturn as it extends a share buyback

U-turn allows QTel to take 65% Indosat stake

A change in Indonesian policy has given a foreign telecoms company the go-ahead to buy a majority share in the country’s second largest mobile phone company

Operators slow at getting the message

Young people are the target for mobile phone advertisements which could prove to be a new significant source of revenue, although it is still in its infancy

Mobile phone ads hit by spending curbs

The global financial crisis is taking its toll on marketing agencies, which are becoming more conservative, and there will be a knock-on effect on mobile operators